Terms of Purchase

Terms of Purchase

Welcome to larocheposayusshop. These Terms of Purchase (“Terms”) govern your purchase of products from our website (larocheposayusshop.com). By placing an order with us, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. Order Processing and Shipping

We strive to process and ship all orders promptly. Orders placed on our website will be shipped the next business day after the order is confirmed. The estimated delivery time for all orders is within 5 days from the date of shipment.

We offer free global shipping on all orders, with no minimum purchase requirement. This free shipping applies to all destinations worldwide, and no additional shipping fees will be charged at checkout or during delivery.

All orders are shipped using standard shipping methods, and we do not offer expedited or services. Delivery times are estimates and may be subject to minor delays due to customs clearance (for international orders), carrier disruptions, or other unforeseen circumstances beyond our control. We will notify you promptly if any significant delay occurs.

2. Currency

All prices displayed on larocheposayusshop.com, as well as all transactions (including payments, refunds, and adjustments), are processed in United States Dollars (USD). Your payment provider may apply currency conversion fees or exchange rates, which are the sole responsibility of the payment holder.

3. Returns Policy

We want you to be satisfied with your purchase. If you are not completely happy with the products received, you may initiate a return within 60 days from the date of delivery for a refund, provided the products meet the following conditions:

• Products are in their original, unused, and unopened condition, with all original packaging and tags intact.
• Return requests are initiated by contacting our customer support team at [email protected] before sending the products back.
• You are responsible for securely packaging the return items and ensuring they are shipped back to our designated warehouse. We recommend using a trackable shipping method, as we are not liable for lost or damaged return shipments.

Returns that do not meet the above conditions may be rejected, and no refund will be issued. We reserve the right to inspect returned products upon receipt to verify eligibility for a refund.

4. Refund Policy

Once we receive and inspect your returned items and confirm they are eligible for a refund, we will initiate the refund process. Refunds will be processed in USD and credited back to your original payment method. The time required for the refund to reflect in your account is 5 to 10 business days from the date the refund is initiated. This timeline may vary slightly depending on your payment provider’s processing times.

Please note that the original free shipping cost is non-refundable, as no shipping fee was charged to you at checkout. We do not offer store credit or exchanges; all eligible returns will be processed as a monetary refund.

5. Order Cancellations

If you wish to cancel an order, you must contact our customer support team at [email protected] immediately. We can only cancel orders that have not yet been shipped. Once an order is shipped, you will need to follow our returns policy to return the items and obtain a refund.

6. Limitation of Liability

larocheposayusshop shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase, use, or inability to use our products, or any delays in delivery. Our total liability to you for any claim related to your purchase shall not exceed the total amount paid for the relevant products.

7. Modifications to These Terms

We reserve the right to modify or update these Terms at any time without prior notice. The updated Terms will be posted on our website, and your continued use of our website or purchase of products after the update constitutes your acceptance of the new Terms.

8. Contact Us

If you have any questions, concerns, or requests related to these Terms of Purchase, please contact our customer support team at [email protected]. We will respond to your inquiry as promptly as possible.